Seco Technologies Return Policy

Please read these Refund Policies carefully before ordering from Seco Technologies.You may also want to print a copy for future reference.

 

The Seco Technologies Standard Refund Policy:

 

01. Order Cancellation:

Cancellation Before Processing:

Orders can be canceled before processing. Contact our customer support team with your order number for quick assistance.

 

02. Damaged Items:

Prompt Resolution for Damages:

If your order arrives damaged, document the damage with clear photos and contact our customer support team promptly.

We will swiftly assess the situation and provide appropriate solutions, including replacements or returns.

 

03. Incorrectly Ordered Items:

Refund for Unopened Incorrect Items:

Unopened items ordered incorrectly qualify for a full refund. Return shipping is at your expense.

Opened items may be subject to a 30% restocking fee in some cases.

 

04. Order Modification:

Swift Assistance for Modifications:

For any order modifications, contact our customer support team as soon as possible.

We will assist based on the current status of your order.

 

05. Return To Base (RTB) Warranty:

30-Day RTB Warranty:

We offer a 30-day RTB warranty. Notify us of any faults within the agreed warranty period via writing or email.

The item must be securely packed and returned to us at your expense, and a replacement will be sent back to you at our expense.

 

06. Refund Processing Time:

Transparent Refund Processing:

Refunds will be processed within approx 7 to 10 business days after receiving and inspecting the returned item. Processing time may vary based on the payment method and banking institutions.

 

07. Currency Conversion:

International Refunds:

For international orders, refunds will be issued in the original currency of the purchase.

The actual refunded amount may vary due to fluctuations in exchange rates.

 

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you in ensuring a positive and satisfying experience with Seco Technologies.

 

Note:

This refund policy is subject to change without notice. Please review our Terms and Conditions for additional information.