JUNIPER NETWORKS J-CARE ESSENTIAL SERVICES NEXT-DAY - EXTENDED SERVICE .NEW

Juniper Care Next-Day Service includes:
- Unlimited JTAC 24X7
- Software Releases
- CSC Online E-Support
- Junos Space Service Now
- E-Learning
- Next-Business-Day Advanced Replacement


JTAC Access
With Juniper Networks Technical Assistance Center (JTAC) support, you have unlimited 24x7 access to JTAC engineers by phone and online. As a single point of contact for all of your support needs, JTAC engineers have extensive experience supporting large-scale networks. JTAC engineers can help you diagnose system problems, configure, troubleshoot, and provide work-around solutions. To ensure that JTAC responds as quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues.

Software Releases
Juniper Networks provides you with access to all new software releases as soon as they are made available for general release.