JUNIPER - (SVC-EXT-WAR-SSG20) J-CARE CORE PLUS SUPPORT - 10 BUSINESS DAY - CARRY-IN - MAINTENANCE - PARTS & LABOR - PHYSICAL SERVICE

Juniper Core Plus Support includes:
- Unlimited JTAC 24X7
- Software Updates and Upgrades
- CSC online E-Support
- Junos Space Service Now
- E-Learning
- Return-to-Factory


JTAC Access
With Juniper Networks Technical Assistance Center (JTAC) support, you have unlimited 24x7 access to JTAC engineers by phone and online. As a single point of contact for all of your support needs, JTAC engineers have extensive experience supporting large-scale networks. JTAC engineers can help you diagnose system problems, configure, troubleshoot, and provide work-around solutions. To ensure that JTAC responds as quickly as possible, automatic escalation alerts to senior management are triggered on all priority issues.